icuci888 Privacy Policy

01 Information We Collect

When you register or use the icuci888 platform, we collect the following categories of information for the purposes stated in this policy:

a) Account Registration Information

• Full name as stated on your identity card (MyKad) or passport
• Date of birth — to verify that you are 21 years of age or older as required by our terms of use
• An active email address
• A Malaysia mobile phone number
• Username and password chosen by you

b) Payment and Transaction Information

• E-wallet details such as Touch 'n Go eWallet or Boost that you link for deposits and withdrawals
• Online banking account number (FPX) used for transactions
• Digital wallet address for cryptocurrency transactions (USDT, BTC, ETH)
• Deposit history, withdrawals and account balance

c) Technical and Usage Information

• Your device's IP address
• Browser type and operating system
• Login log data including date, time and session duration
• Game records and betting activity

02 Purpose of Using Personal Information

icuci888 uses the personal information collected solely for legitimate and necessary purposes in operating this platform, including:

• Verifying member identity and fulfilling account verification requirements (Know Your Customer — KYC)
• Processing deposits, withdrawals and financial transactions securely and accurately
• Providing effective and responsive customer support
• Sending important notifications regarding your account, promotions and policy updates
• Detecting and preventing fraud, money laundering and other unlawful activities
• Complying with legal and licensing obligations binding on icuci888
• Analysing usage patterns for service improvement purposes — this data is aggregated and is not used to identify individuals

We do not use your personal information for third-party marketing purposes or sell it to any external organisation without your explicit consent.

03 Sharing Information with Third Parties

icuci888 maintains a strict policy against sharing member personal information. However, there are limited situations where we need to share certain information:

• Payment Providers: Transaction information is shared with authorised payment processors such as the FPX gateway, Touch 'n Go and the DuitNow platform, solely to complete your transactions.
• Licensing and Regulatory Bodies: We fully comply with directives from the international licensing authorities that govern our operations. Required information will be submitted when lawfully directed.
• Legal Authorities: When ordered by a competent court or law enforcement agency, we will disclose the required information in accordance with the applicable legal provisions in force.
• Internal Service Providers: Third parties contracted to provide technical infrastructure, cybersecurity services or data analysis are bound by strict confidentiality agreements and are prohibited from using your data for any other purpose.

04 Data Security Measures

icuci888 implements multiple layers of security to ensure your information remains protected at all times:

• Data encryption in transit using industry-standard TLS/SSL protocols
• Password storage in hashed format that cannot be decrypted
• Role-based access control for internal staff
• Continuous account activity monitoring to detect any suspicious access
• Regular security audits by authorised independent parties
• Redundant data backup systems to prevent data loss

While we take all reasonable steps to protect your information, no digital system can be guaranteed 100% risk-free. We encourage you to also take protective measures on your end, including using a strong password and not sharing your login details with anyone.

05 Data Retention Period

icuci888 retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Specifically:

• Active account data is retained throughout the period your account remains active with icuci888
• After account closure, certain records are retained for a period set by legal and licensing requirements — typically around seven years for financial records
• Technical logs and usage data are aggregated and deleted once they are no longer needed for analysis and security purposes
• If you request account deletion, we will process that request subject to the record-keeping obligations set by our licensing

06 Cookies and Tracking Technologies

The icuci888 website uses cookies and similar tracking technologies to improve user experience and maintain the security of your session. The types of cookies used include:

• Session Cookies: Required to maintain your login status while browsing the platform. These cookies are deleted automatically when you close your browser.
• Preference Cookies: Store your chosen settings such as language and display preferences for a consistent browsing experience.
• Analytics Cookies: Help us understand how members use the platform for improvement purposes. This data is collected in aggregate and does not identify individuals.

You can manage or block cookies through your browser settings. However, please note that blocking certain cookies may affect the functionality of the icuci888 platform, including the ability to remain logged in.

07 Your Rights as a Data Subject

As an icuci888 member, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team via live chat or email.

08 Protection of Underage Users

The icuci888 platform is intended solely for individuals aged 21 and above. We take active steps to prevent registration and use by underage individuals:

• An age verification process is carried out during new account registration
• We reserve the right to request identity verification documents such as a valid MyKad or passport at any time
• Any account found to have been registered by an underage individual will be closed immediately and the account balance will be frozen in accordance with established procedures
• We do not knowingly collect or store any personal information from individuals under the age of 21

If you have reason to believe that an underage individual has accessed our platform, please contact our support team immediately.

09 Cross-Border Data Transfers

As a platform operating under international licensing, your personal information may be stored or processed on servers located outside Malaysia. In such situations, icuci888 ensures:

• Data transfers are carried out only to destinations with equivalent or higher levels of data protection
• Legally binding data transfer agreements are used to protect your information during cross-border transit
• All third parties involved in processing data outside Malaysia are bound by the security standards set by icuci888

10 Changes to This Privacy Policy

icuci888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. When significant changes are made:

• The updated effective date will be displayed at the top of this page
• Notification via email or in-platform alerts will be sent to registered members
• Continued use of the icuci888 platform after the effective date will be considered as your agreement to the updated policy
• You are encouraged to review this page periodically to ensure you remain informed about how we protect your information

If you do not agree with any changes made, you have the right to close your account by contacting the icuci888 customer support team.

11 Contact Us About Privacy

For any questions, concerns or requests relating to this Privacy Policy or how we handle your personal information, please contact the icuci888 support team:

• Support Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the corner of the website
• Language: Malay and English

Our team will endeavour to respond to your enquiry within a reasonable time. For formal requests relating to data rights, please include your account number and sufficient details to facilitate verification of your identity.